Hotel Hiberia Rome > Frequently Asked Questions

Hotel Hiberia Rome

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Hotel Hiberia Rome - Book Online Pay Upon Check Out!

Frequently Asked Questions...and answers.

F.a.q. Categories

How to reserve a Guestroom
Guestrooms
Directions
Miscellaneous

Hotel Services

· Air Conditioning
· Wi-Fi Internet Connection in rooms and hotel public areas
· Direct-Dial Telephone
· Satelite TV
· Safety Deposit Box
· Alarm Clock
· Courtesy Kit
· Smoke Detectors
· Disabled Access and rooms for handicapped persons
· Complimentary Accessories - sewing kit, bathroom toiletries, shoeshine

Hotel Virtual Tour

Double Guestroom Standard
Double Guestroom Superior
Family Room
Breakfast Room
Bar
Reception

 

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How to Reserve a Guestroom at the Hotel Hiberia in Rome

What is the best way to reserve a guestroom at the Hiberia Hotel in Rome?
The best way to reserve a guestroom at the Hotel Hiberia in Rome is to use our own online hotel booking facility – your credit card must be entered (no money will be debited) in order to guarantee the reservation. NB if you cancel before the cancellation deadline i.e. 48 hours before arrival we will NOT charge you anything for using our own hotel online booking system.


Is the online rate for the whole guestroom or per person?
The prices shown in the online booking system represent the total price for the guestroom for the number of occupants requested. The price is in Euro with an approximate price in US Dollars below – NB the Hotel Hiberia in Rome cannot be held responsible for adverse fluctuations in the currency exchange rate. All rates include breakfast, service and VAT.


Are children free?
Yes, a crib or cot is supplied for babies free of charge. In addition Children up to the age of 5 are free if they sleep in their parent’s room. For older children and in order to ensure more comfort we suggest you reserve a triple room as it is more spacious.


Guaranteed Lowest Rates for Three Star Hotel Guestrooms in Rome if I book Online?
The three star hotel HIberia guarantees you their best available rate if you book directly via this web site using the online booking system provided. Click on the Reserve Now button to check rates and availability for the dates in which you intend to visit the Eternal City.


Reserve Room Now Pay Later ?
Reserving your guestroom now simply guarantees the reservation, payment is made when you check out of the hotel.


If payment is upon check-out why does the booking system ask for a credit card number?
In order to finalize your online reservation here at the Hiberia Hotel in Rome you must input a valid credit card number – NB absolutely no money will be debited until you check out of the hotel.


Is breakfast included in the online price?
Yes, we offer a substantial breakfast included in the Hiberia Hotel in Rome guestroom online rates : breakfast items including cereals, fresh milk, fresh seasonal fruit, juices, croissants, marmalades and jams, cakes, pastries, bacon, eggs, salamis, ham, bread, yoghurt etc.


What is the cancellation deadline for my internet booking?
The cancellation policy is whatever we have specified in the online terms and conditions which you must read and agree to before finalizing your internet reservation. Our normal cancellation policy is 2 days before arrival i.e. 48 hours however, this may be extended during busy periods and fairs therefore it is best to read the online terms and conditions which are also printed on your online confirmation form which should have been sent to you by email.


Once I have made an online reservation, how do I receive the confirmation ?
The hotel online reservation system will generate an email confirmation which will be sent directly to your own personal email account (that’s why we ask you to input your email address twice so that we are sure you will receive the confirmation!) You would be advised to print this email and keep it for verification purposes when you check into the hotel.


Do you accept all credit cards ?
Visa, JCB, American Express, Master card, Diners plus the Italian Debit Card “CartaSi” and the UK equivalent Switch are all accepted.


My credit card details are ok but the online reservation system won’t work?
There are a few possibilities:
-your credit card isn’t on the list of acceptable credit cards?
-are the dates you have entered correct?
-Maybe your partner has been shopping without telling you and you have exhausted your funds.
-There is a problem with our online booking system – apologies please try again later!

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Guestrooms

Do the guestrooms have private bathroom?
Yes, the Hiberia Hotel in Rome is a superior three star hotel and consequently all rooms contain a private marble bathroom with complimentary accessories plus hairdryer etc.


Are there any difference in the standard of Rooms ?
We have 35 guest rooms which are divided into doubles, twins, triples, quadruples and singles. All rooms contain air conditioning, internet port, private bathroom, satellite tv, mini bar etc.


Do the guestrooms have air conditioning and central heating?
Yes, all of our hotel guestrooms contain both air conditioning and central heating – our hotel is a superior first class four star property.


Do you have romantic guestrooms ?
Yes, the hotel Hiberia has quiet and romantic rooms and suites.


Do the rooms/apartments have a terrace/courtyard?
No sorry we don’t have a hotel terrace.


Do you have non smoking rooms?
Yes, we have non smoking rooms in compliance with Italian legislation passed in 2005 when smoking was banned in all public places including hotel restaurants, bars and hotel lobbies.


Is there a TV in the rooms? Are there international satellite channels?
Yes. All of the Hotel Guestrooms are equipped with satellite television - BBC world service and CNN.


Is there a telephone with direct dialling in the rooms ?
Of course we are a three star hotel in Rome although if we are honest we would have to say that most people use their mobile phones…

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Directions

How do I get to your hotel from the train station?
The Hiberia Hotel is located at the end of Via Nazionale which is one of the major roads in Rome leading from the Station Termini to the heart of the historical centre of Rome – consequently just jump on the bus number 64 from the station and you will be here in less than 10 minutes… NB the 64 bus passes every 8 minutes.


How do I get to Rome from the International Airport?
Take the airport terminal train to Termini and from there either take a bus number 64 or a taxi (10 Euro). NB if getting the bus remember to buy a ticket before getting on and stamp it in the machine provided.


Journey time from airport Leonardo da Vinci to Rome Hotel Hiberia
Both train and coach take approximately just over 45 minutes.


From Airport Ciampino?
Only cheap low cost airlines arrive here take the Cotral bus to Anagnina then the metro to Termini. Or take the Terravision shuttle bus to Termini and then the bus number 64 to the hotel.


Termini Railway Station
A taxi will cost approximately 10-15 Euro but depends on traffic and how many bags you have (bags over 80 cm long cost 1 euro per bag) If you don’t want to take a taxi you can either walk or take Bus 64 – check with Driver when to get off for the Hotel Hiberia.


Is there an Hotel transfer service to/from the airports?
Yes, we can arrange a Pick-up upon request. Costs vary depending on which airport you are arriving. Please see the optional extras on the online booking system

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Miscellaneous

Where does the name "Hiberia" come from ?
The name Hiberia is the latin name for the Spanish penisula, a variant on the Greek "Iberus" or Roman "Iberia". It shouldn't be confused with another similarly pronounced country "Hibernia" (many people think the Hiberia is called the Hotel Hibernia !) as Hibernia is infact Ireland and is derived from the latin word 'hibernus' or 'winter' , as in to hibernate... the Romans found Ireland quite cold! Not so here at our hotel where we guarantee you a warm Roman welcome to all of our guests, especially those from Ireland!


Is the Hotel Hiberia open all year ?
The Hotel Hiberia is open all year round.


Can I specify where I would like my room located (preferred floor, etc)?
The hotel staff will do their best to accommodate your preferences however bear in mind that none of our rooms have balcony only there are only really panoramic views of Rome from the fourth floor in the superior guestrooms at the Hotel Hiberia.


Which languages are spoken at the reception?
Italiano, English, Deutsche, Espagnol and Francais


What category or star rating is your hotel
The Hiberia is an official three star hotel


Does your hotel have Parking Facilities?
Yes we have limited parking for hotel guests but please advise us if you intend to bring your car in order that we may reserve a spot. NB a small daily supplement is applicable for this service.


Do you have an Internet/E-Mail point in the Property?
Each room has an internet ADSL connection for use with your own laptop personal computer. In addition there is a public 24 hour internet point in the hotel bar for exclusive use by residents and guests of the Hotel Hiberia


Are pets welcome?
Sorry we do not allow pets of any description in the hotel.


Is there a restaurant in the Hotel?
Yes, our hotel has an excellent restaurant and our hotel concierge will be happy to provide both lunch and dinner reservations plus some tips on local Roman dishes. The restaurant also boasts a rather extensive wine list.


Do you have a Meeting Room or Business Facilities?
No.


What style of Architecture and Interior Design is the Hotel Hiberia?
Umbertine palace from the late 18th century.

 

Hiberia Hotel Rome - Superior 3 Star Accommodation Guestrooms Roma
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